Citadel is here to support members impacted by the U.S. Government Shutdown.

Learn about our assistance program.
Close Message

Flex Your Budget. Pay Your Way.

Plan a purchase or split up payments with Buy Now, Pay Later from Citadel. View personalized offers in the Citadel app.

Buy Now, Pay Later from Citadel

Buy Now, Pay Later from Citadel Credit Union offers two types of services available to eligible checking accountholders. Whether you are planning a purchase or looking to spread out payments for one you’ve already made, Buy Now, Pay Later (BNPL) from Citadel can help manage your cash flow and stay within your budget.

  • Plan Your Purchase offers are for members who need funds upfront to make a purchase and would like to pay for the loan in installments over time.
  • Split Your Purchase offers are available to members who have already made eligible debit card purchases and would like to pay for those purchases in installments over time.

To access your BNPL offers from Citadel, simply log into Online or Mobile Banking and select “Buy Now Pay Later” from the menu. View and accept your available BNPL offers in seconds, and accept the repayment terms that work for you. You’ll receive the funds in your account in moments.

You’re already qualified for any eligible offers!

  • No credit check. Period.
  • No application. Your BNPL offers are tailored for you and are pre-qualified. Simply view and accept in Online Banking to proceed.
  • No new cards or accounts. Continue using your existing Citadel checking account and debit card when accessing offers.
  • Everything’s in the Citadel app. Review and manage your BNPL offers, plans, and payments in one place.

Log in to view your personalized offers!

Log In
Newsweek Best Credit Unions of 2024
Great Places to Work 2024-25 Badge
Best of Montco 2024 Badge
Best of Chester County 2024 Badge

Frequently Asked Questions

Where can I find my Buy Now Pay Later offers from Citadel?

BNPL offers are found in Citadel’s Online & Mobile Banking. Log in and select "Buy Now Pay Later" from the menu.

How do I apply for a Buy Now Pay Later loan from Citadel?

There is no application for a Buy Now, Pay Later (BNPL) loan from Citadel Credit Union. All offers to ‘Split Your Purchase’ or ‘Plan Your Purchase’ found within your Online Banking are pre-qualified for you to view and accept.  

How soon will I see my purchase amount deposited back into my account after I accept a Buy Now, Pay Later offer from Citadel?

After you have accepted a BNPL offer from Citadel, your purchase amount will be deposited into your account in moments. In some cases, it can take up to 24 hours.

Does Buy Now, Pay Later require a credit check?

No, Citadel’s BNPL offering does not require a credit check.

Can I pay off my BNPL plans early?

Yes. You can pay off your Buy Now, Pay Later (BNPL) plans early within your Citadel Online Banking account or at any branch.

Why can't I see any Buy Now, Pay Later offers?

If you do not see any BNPL offers in your Online Banking account, this may be because your current account status is not eligible for BNPL at this time. If you already have active BNPL plans, you may not be eligible for additional offers until the active plans are paid back.

If you are eligible for ‘Plan Your Purchase’ but do not see ‘Split Your Purchase’ offers, this may be because your recent debit card purchases are not eligible for BNPL.

What makes a purchase eligible for ‘Split Your Payments’ offers?

A purchase eligible for Split Your Purchase is a debit card purchase made in the past 30 days that is at least $250 and was not a cash equivalent purchase (e.g., ATM withdrawal, money order, cash advance, etc.). Other restrictions surrounding the merchant type and transaction limits may also affect Buy Now, Pay Later eligibility.

Does my use of ‘Plan Your Purchase’ offers impact the ‘Split Your Purchase’ loans available to me through Citadel’s Buy Now, Pay Later?

Yes. Your eligibility for Buy Now, Pay Later (BNPL) offers is partly determined by the dollar amount of each loan. Therefore, taking out a 'Plan Your Purchase' loan can impact the dollar amount of the 'Split Your Purchase' loan you are eligible for, and vice versa.

Still have questions? Visit our help center.

top